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Right from arrival it was 5-star service! Riku picked up on me being a fan of Nintendo and showed me around the building and what furniture and installations are still from the original Nintendo Headquarter this hotel once was. I stayed in the Japanese Suit which was brilliant. The best part to me was the open air bath which I enjoyed for multiple hours. A hot bath in crisp February air. Also the hotel being all inclusive with a nicely stocked mini bar helped to relax and enjoy the evening.
Michael
mars 2024
love the food selection from their mini bar. Absolutely high quality and tasty especially their caramel pudding! Loved it Staff very friendly and professional!
Wanjun
janvier 2024
Breakfast was amazing. The building which is an old Nintendo HQ has a very authentic and vintage design with great details.
Christina
avril 2024
The staff were outstanding and extremely attentive. Always pleased to serve to the best of their ability in typical Japanese style. Language was not a barrier for Brits because all understood but not necessarily fluent. Japanese and Western breakfast options available, with the Western a little limited because it is a relatively small hotel. All have access to what could be considered a Club Lounge with free drinks (beer, wine and softies) and snacks during the day plus a make your own cocktails bar in the evening. There were also 5 or 6 whiskey options to choose from. Very enjoyable for 4 night stay.
Carl
avril 2025
Marufukuro is by far the best accommodation experience we've ever had. Absolutely the highlight of our time in Japan. Whether it's the history surrounding the building, the beautiful and convenient location, the amazing amenities, or the extraordinary staff, there is so much to love and appreciate about this place. I stayed here with my now fiancée and prior to my stay I worked with the staff to plan my proposal at this hotel. To say they went above and beyond is an understatement. Thanks to them, absolutely everything about our stay and the proposal was simply perfect. I can not even begin to thank all the staff at Marufukuro enough for everything they did to make our stay truly special. We will definitely be staying here again in the future!
Jacob
juin 2025
Outstanding stay - from reception throughout the entire stay. We accepted a paid upgrade to the recently refurbished, former owners' home now "presidents suite", with two separate living and bedroom parts, and a small interior garden with your private bath. Wonderfully relaxing, and super-quiet (like the entire hotel). Great location, excellent staff, loved the self-serve bar and library at night.
Florian
juin 2025
Best stay experience ever! The staff took care of us so well, Japanese hospitality at it's best. Frankly, we have stayed at way more expensive hotels, but nothing came close to how we felt here. Top thinks to like about, 1) Great place with close proximity to Kamo river and pretty much everything interesting in Kyoto 2) Rooms are good sized and immaculate 3) Staff are well trained, speak English and well trained 4) Food, especially breakfast was absolute best! Please have it, especially Japanese one. 5) Nintendo library and make yourself a drink or a cocktail is mesmerising 6) Snacks and drinks if you feel peckish, pretty much anytime.
Sachin
juin 2024
Classy. Cozy. Great ambience with good design. Good outlook. Excellent food and beverage (no matter the paid breakfast or the complimentary 24-hour bar with great snacks like ham and sorbet). Offering a good mood and atmosphere related to Nintendo (as a former office).
Yin
janvier 2025
Marufukuro was by far my favourite accommodation in Japan from its location, closeness to transport options and attractions, hotel vibe, the way it has been decorated, staff, facilities, breakfast, bars & guest experiences. We met so many friendly interesting people staying there which just added to our great experience. We will definately be back to stay here.
Lee
juillet 2024
Everything about my stay at Marufukuro was exceptional. The staff was incredibly kind, the amenities were top-notch, the rooms were beautiful and my dinner at the hotel restaurant was one of the best meals of my entire trip to Kyoto. Not only would I absolutely stay here again, I've already recommended it to friends and family as well. The library, the bar, the snacks provided... everything was perfect! Thank you to the entire staff of Marafukuro for making my stay such a pleasant one and I look forward to visiting again one day! PS: If you're staying here, make sure to book one of the balcony rooms. The view was perfect to watch the sunrise and sunset!
Roger
octobre 2024
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